Hospitality
Staff Calling System for Hotels & Resorts
Call housekeeping, maintenance, the front desk or concierge the moment they’re needed. Guests can press a button for service too, and staff see where the call came from.
- Shows the Location
- Up to 600 m Range
- No Internet Needed
Pool Bar Needs Service
Call button pressed
+15%
Staff productivity, as your team responds quickly and accurately
+20%
Guest satisfaction, and happy guests recommend you
+15%
Likelihood of extra orders when service is easy to get
Figures are SIGNALGRYD estimates.
How It Works
How a Hotel Staff Calling System Works
Guest or Staff Calls
A guest presses the call button at their table or seat, or a colleague pages a team.
Instant Notification
The designated staff member is alerted straight away, with the location.
Staff Respond
Staff head straight there and take care of the request.
Service Request System
One press alerts your team, with the location.
Where It Works
Where Hotels Use Staff Calling
Three areas of a property, and the series that usually suits each.
Housekeeping & Maintenance
Housekeeping pages maintenance from any floor, and supervisors reach their team without a phone call. Staff working alone can call for help with one press.
Pool Bars & Lounges
Guests press a button at their table or lounger to order or ask for help, and service staff see exactly where.
Banquets, Meeting & VIP Rooms
Meeting and VIP rooms call for service without anyone leaving the room, and banquet kitchens call servers when food is ready.
Products
Call Button Series for Hotels
Two call button series in different styles, to suit a lounge, a pool bar or a conference room.
Series Modern
Sleek and minimal in bold colours, with soft, discreet alerts. Up to 400 m range.
Series Primary
Classic and practical, with stronger alerts and more custom options. Up to 600 m range.
Every Series Includes
- CE & IMDA Compliant
- Water & Impact Resistant
- Lithium-Ion Rechargeable
- Up to 600 m Range
- Local Warranty
- No Internet Needed
Compare
Call Buttons & Pagers vs Radios vs Phone Calls
Three ways hotel teams reach each other, and what guests hear.
| Method | How staff are reached | In guest areas | Drawbacks |
|---|---|---|---|
| Two-way radios | A voice call on a shared channel | Chatter can be overheard by guests | Everyone on the channel hears every call |
| Phone calls | A call to a desk phone or a mobile | Quiet | Someone has to answer, and lines get busy |
| Call buttons & pagers | One press; the pager shows who and where | Silent vibration | Buttons and pagers need recharging |
Benefits
Why Hotels Use Staff Calling
Connect Departments
Housekeeping, maintenance, front desk and concierge can reach each other with one press.
Support Lone Workers
Staff working alone can call for help straight away.
Faster Guest Service
Guests ask for service without waving or waiting, and staff know exactly where to go.
Easy for New Staff
An intuitive system that new team members pick up quickly.
Sizing
How Many Call Buttons and Pagers Do You Need?
Three quick steps. Then we’ll confirm the setup and send a quotation.
List the Call Points
Tables, lounge seats, meeting rooms and staff stations that need a button.
List Who Gets Alerted
Which teams carry a pager or watch: service, housekeeping, maintenance or concierge.
Check the Coverage
Series Primary reaches up to 600 m. Add repeaters for thick walls or several floors.
What Affects the Price
- The call button series you choose
- How many buttons, pagers and watches you need
- Any signal repeaters
- 10% Price Beat
- No GST
Price beat applies to bundled sets. T&Cs apply.
Related Solutions
Other Paging Systems for Hotels
Run each system on its own or combine them.
FAQ
Hotel Staff Calling FAQs
Which teams can it alert?
Housekeeping, maintenance, front desk, concierge or F&B staff. The designated staff member receives each call, with the location.
Can housekeeping page maintenance?
Yes. Staff can page another department about a task or an emergency, as well as answer guest calls.
Where can guests use call buttons?
At restaurant and bar tables, in lounges, by the pool or in conference rooms. Series Primary transmits up to 600 m, so it suits large properties and resorts.
Is it used outside hotels?
Yes. Casinos, golf clubs, conference centres, spas, resorts and luxury yachts use the same system.
Does it need Wi-Fi or cabling?
No. Buttons run on rechargeable batteries and radio frequency, with no internet connection.
Can we add more buttons and pagers later?
Yes. New devices are paired to your system, which your team can do with no software, and we’re happy to help.
How much does a hotel staff calling system cost?
Pricing depends on how many call buttons and pagers you need, so we quote for each property. Tell us your quantities and we’ll send a quotation within 24 hours.
How long does delivery take?
Usually about one week when the items are in stock, or up to two weeks when they need to be restocked.