Service Calling System
Wireless Service Calling System & Call Buttons
Put a call button on a table, bed or wall. One press alerts your staff on a watch, pager or display, showing exactly where help is needed. Used by restaurants, hotels, clinics and more, with no Wi-Fi needed.
- 2 Call Button Series
- Table or Wall Mounted
- No Wi-Fi Needed
+15%
Staff productivity, as your team attends to customers quickly and accurately
+20%
Customer satisfaction, and happy customers recommend you
600 m
Maximum transmitting range, with Series Primary
Figures are SIGNALGRYD estimates.
The Basics
What Is a Service Calling System?
A service calling system is a set of wireless call buttons and receivers. A customer, guest or patient presses a button, and a staff member’s watch, pager or display shows which table or room needs help.
It replaces waving, shouting and desk bells with a quiet, direct alert. The buttons run on rechargeable batteries and their own radio signal, so there’s no cabling and no Wi-Fi to set up.
At a Glance
- Range
- Up to 400 m or 600 m
- Receivers
- Watch, pager or display panel
- Mounting
- Table or wall
- Power
- Rechargeable lithium-ion
- Extra range
- Optional signal repeater
- Internet
- Not needed
How It Works
How a Service Calling System Works
Press to Call
A customer, guest or patient presses the call button.
Staff Are Alerted
Staff see the table number or location on their watch, pager or display.
Help Arrives
Staff head straight there, with no waving or shouting needed.
Service Request System
See how a single button press reaches your staff, wherever they are.
Products
Choose Your Call Button Series
Two call button series, one simple system. Not sure which fits? We’ll recommend one.
Series Modern
Sleek and minimal in bold colours, with soft, discreet alerts. Up to 400 m range.
Series Primary
Classic and practical, with stronger alerts and more custom options. Up to 600 m range.
Every Series Includes
- CE & IMDA Compliant
- Up to 600 m Range
- Water & Impact Resistant
- Lithium-Ion Rechargeable
- Table or Wall Mounted
- No Wi-Fi Needed
Receivers
Choose How Staff Get Alerted
Both call button series work with watches, pagers and display panels.
Watch
A receiver on the wrist vibrates and shows the table or room number, so staff on the move never miss a call.
Best for: waiters and floor staff who are always moving
Pager
A pocket pager with a screen. It beeps or vibrates and shows where help is needed.
Best for: staff who carry a pager through their shift
Display Panel
A panel at the service station or front desk shows the tables or rooms that are calling.
Best for: a central station where one person assigns the calls
Range
How Far Do Call Buttons Reach?
Series Modern reaches up to 400 m and Series Primary up to 600 m. Walls, floors and other obstructions shorten the working distance, and an optional signal repeater extends it.
- Place buttons on tables or fit them to walls
- Add a signal repeater where walls block the signal
- Tell us your layout and we’ll plan the coverage
Maximum range by series
- Series Primary600 m
- Series Modern400 m
Maximum distances. The working range depends on your building.
By Industry
How Service Calling Is Used Across Industries
The same call buttons, set up for how each business looks after people.
Restaurants, Cafes & Bars
A button on each table lets diners call for service when they want to order, need something or are ready to pay. Waiters see the table number on their watch and head straight there.
Typical Setup
- A call button on every table
- Watches or pagers for floor staff
- A display at the service station
Hospitals, Clinics & Nursing Homes
Patients press a call button at the bed, in a treatment room or at an unmanned reception desk, and the nurse’s pager or watch shows who needs help and where.
Typical Setup
- A call button at each bed or room
- Pagers or watches for nurses
- A repeater for thick walls or floors
Hotels & Resorts
Guests call for service from restaurant tables, lounges or the pool bar, and departments reach each other with one press instead of a phone call.
Typical Setup
- Call buttons at tables and seats
- Watches for service staff
- Series Primary for large properties
Also Used In
- Recreational Clubs
- Entertainment Venues
- VIP & Meeting Rooms
- Beauty & Cosmetics
- Automotive
- Education
- Government
Compare
Call Buttons vs Waving, Desk Bells and Phones
How people usually get a staff member’s attention, and how a call button compares.
| Method | How it works | Do staff know where to go? | Drawbacks |
|---|---|---|---|
| Waving or catching an eye | The customer waits for staff to look over | Only if they notice | Customers wait, and busy staff miss it |
| Desk or service bell | A bell rings at a counter | No, only that someone rang | Only heard nearby, and it’s noisy |
| Phone or intercom | A call to the front desk or a station | Yes, if someone answers | Needs a phone at each spot and a free line |
| Wireless call buttons | One press alerts a watch, pager or display | Yes, the table or room is shown | Buttons need recharging from time to time |
Service or Staff Calling?
Service Calling vs Staff Calling
Two related systems. Choose by who presses the button.
Service Calling
Customers, guests or patients press a call button to ask a staff member for help.
Staff page each other: a manager calls a colleague, the kitchen calls a waiter, or the site office calls a driver.
Benefits
Why Businesses Use Call Buttons
Make Service Your Edge
Customers remember how they were looked after. Be easier to do business with, and win on the experience you deliver.
Stop Missed Calls
Set alerts to sound, light or both, so supervisors can see which tables or rooms need help and none slip through.
Make It Easy to Respond
Real-time alerts tell staff who needs help and where, so they can act straight away.
Sizing
How Many Call Buttons Do You Need?
Three quick steps. Then we’ll confirm the setup and send a quotation.
Count the Call Points
One button for each table, bed, room or desk where people need to reach your staff.
Choose the Receivers
Decide who gets alerted, and how: watches, pagers or a display panel.
Check the Coverage
Tell us your layout. We’ll suggest Series Modern or Primary, and a repeater if walls get in the way.
What Affects the Price
- The call button series you choose
- How many buttons and receivers you need
- Any signal repeaters
- 10% Price Beat
- No GST
Price beat applies to bundled sets. T&Cs apply.
FAQ
Service Calling System FAQs
What is a service calling system?
Wireless call buttons and receivers. A customer, guest or patient presses a button, and a staff member’s watch, pager or display shows where help is needed.
Does the system need Wi-Fi?
No. The call buttons and receivers form a standalone wireless system, with no Wi-Fi or internet connection needed.
How do staff receive the alert?
On a watch, a pager or a display panel, whichever suits your team. Each alert shows the table or location that needs help.
How far does the signal reach?
Up to 400 m with Series Modern and 600 m with Series Primary. If walls or other obstructions shorten the range, add an optional signal repeater.
Can the buttons go on a wall?
Yes. Place them on a table or fit them to a wall, whichever works best for your space.
Are the buttons water resistant?
Yes. They’re water and impact resistant, so spills and knocks won’t stop them working.
Can we add more call buttons later?
Yes. New buttons are paired to your system, which you can do yourselves with no software, and we’re happy to help.
What’s the difference between service calling and staff calling?
Service calling is for customers, guests and patients to call staff. Staff calling is for staff to page each other, for example the kitchen calling a waiter.
How much does a service calling system cost?
Pricing depends on how many call buttons and receivers you need, so we quote for each venue. Tell us your quantities and we’ll send a quotation within 24 hours.
How long does delivery take?
Usually about one week when the items are in stock, or up to two weeks when they need to be restocked.
Which series is right for my venue?
Series Modern suits smaller spaces with few obstructions. Series Primary covers larger venues and gives stronger alerts. Tell us about your space and we’ll recommend one.