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TICKETED QUEUE MANAGEMENT SYSTEM
Transform the customer experience with our innovative ticketed queue management system. Streamline and enhance the way your customers wait to be served by providing organized and efficient service.
Simplify queue management with a system designed to reduce wait times, improve service delivery, and create a more pleasant atmosphere for both staff and customers.
Need help deciding?
Get in touch or call us at +65 3159 4755
Overview
Streamlines Customer Flow
Efficiently handles customer volume and reduces wait times by organizing and prioritizing service based on ticketed queue numbers.
Central Control
The entire system is deeply integrated such that all components work harmoniously together.
Organizes Service Area
Create a structured service environment by clearly defining customer flow and minimizing congestion.
What is
Included?
1
Queue Number Ticket Printer
Customers would first retrieve a queue number upon arriving, and be seated while waiting for their turn.
2
Signal Controller
A main communicating device which manages the queue sequence. No internet connectivity or computer required. It is a standalone device.
3
Calling Keypad
Each counter would have its own numeric keypad. This keypad enables service staff to call for the next customer, or call for the next queue number.
4
Central Display Panel
A main display screen to direct and user customers to the available counter.
What customers say
Patients appreciate the efficiency and organization of the ticketed queue system in our healthcare facility. The system streamlines patient flow, reducing wait times and improving overall satisfaction.
By issuing tickets that represent their queue numbers, patients can comfortably wait for their turn without the stress of traditional waiting rooms. The seamless integration and central control make it easy for staff to manage and prioritize service, enhancing both patient experience and operational efficiency.
How it Works
SIGNALGRYD queue management systems improves service efficiency by creating a systematic queue flow.
Retrieves a Queue Number
Customer takes a queue number from the ticket printer. Their queue number and number of people ahead of them is also shown on the queue ticket.
1
Take a Seat
Customer is seated and waits for queue number to be called.
2
Alert Customer
Once a counter is available, staff at the counter will alert the next customer in the queue by pressing the calling keypad.
3
Proceed to Service Counter
A central display panel would direct and usher the respective called queue number to the available service counter.
4
Turnkey solution to manage customer flow
A complete system that caters to diverse queuing needs, from basic setups to sophisticated multi-branch solutions. Our queue management system not only allows customers to enter the queue by taking a ticket via a printing device but also engages them with digital signage.
It also informs them of the number of people ahead, directs and ushers them to available counters, and operates as a standalone system without requiring integration.
All the Features You Need
- CE & IMDA Compliance
- Transmitting distance up to 600m
- Simple & Intuitive Solution
- No wiring, cabling, or computer servers required
- No Wifi or Internet
- Plug & Play Solution
- Cost Effective
Other Queue Management Systems
- Ticketless, single queue only
- Ushered to available service counter
- First come first serve basis
- Fairest and fastest way at retail and pharmacy check-outs
- Easy to install and deploy
- Ticketless, single queue only
- Ideal for F&B businesses when food is ready for collection
- Manually enter a specific queue number
- Queue number flashed onto a display
- Easy to install and deploy
- Integrate with your existing TV display panel
- Display your queue numbers along side your promotional content such as slideshows, advertisements, or looping video playback
- Wireless operations
- Fully customizable layout
- No wifi or internet servers required