General

Table Calling System used in Hotels

Hospitality and Tourism industry is one of the busiest industries around the world with stringent service quality standards, where customers have high expectations. We visited our three clients (Pan Pacific, Oakwood Premier and Carlton Hotel) in the industry, who have adopted our wireless Call for Service system. This solution works by eliminating the need for customers to hail for service staffs directly — as staffs would be notified through a watch and/or display receiver to provide faster service to customers.

Table Calling System used in Hotels Read More »

The Undeniable Power of the Social Customer

In the competitive field of the Food & Beverage Industry, restaurants used to focus on producing delectable foods but getting the word around is now equally paramount. Cafes, restaurants and even hawker stalls are being ranked and it is a constant battle of who is better. As the world of technology rapidly advances, people are more actively spreading word-of-mouth recommendations.

The Undeniable Power of the Social Customer Read More »